Personalised Support
We work directly with you to navigate “rocky” times, even seeking cooperation from competitors to rally support when needed.
Client-Centric Approach
We understand the importance of your hard work and are here to offer support, guidance, and free advice as needed.
Flexible Credit Management
We prefer to collaborate rather than enforce rigid rules. If problems arise, we discuss solutions rather than immediately stopping credit.
Expert Credit Personnel
Our team boasts over 100 years of combined industry experience. We are debtor-insured, ensuring that if we can’t set a credit limit, it’s likely no one can. Our professionals are known for their honesty, empathy, and fairness, always keeping our clients’ best interests at heart.
Fast Turnaround
We pride ourselves on our efficiency. Typically, we can turn around an application within 12-48 hours, and often within the hour, indicating its likely success. This rapid response helps keep your operations running smoothly without unnecessary delays.
Customised Credit Solutions
We don’t believe in a one-size-fits-all approach. Our credit limits are flexible and can be reviewed upon request. Our goal is to find reasons to say yes, not excuses to say no. We work closely with you to tailor credit solutions that meet your specific needs.
Wellness Policies
We have two active wellness policies: our regular policy to address ongoing uncertainties. These policies are more than just words—they represent our commitment to supporting your business through challenging times.
Empathetic Collection Conversations
Our collection conversations balance the need for commercial outcomes with genuine empathy. We recognise the unique challenges each client faces and work within insured/secured credit limits to provide necessary assistance, especially during and post-COVID-19.
For all your credit requirements, reach out to our experienced team:
Contact Details:
03 8540 0500 (Press 3 for Credit) credit@dindas.com.au
DISCLAIMER:
Information, services and comments provided are for information and self-help purposes only. They are not intended to be a substitute for professional – financial, health, relationship, legal, liquidity, family or any matter where a professional in that field would normally be involved/contacted.
Dindas Australia Credit Services supports eligible trade customers with credit applications, account management and credit-related enquiries.
Businesses seeking to purchase through a Dindas trading account can submit an application. Approval and credit limits are subject to assessment and the current Dindas Australia Trading Terms.
Processing time depends on the completeness of the application and the required assessment. Contact the Dindas Credit team if an application is time-sensitive.
Customers can request a credit-limit review. Any change remains subject to assessment, account history and the applicable trading terms.
The current Dindas Australia Trading Terms are linked from the Credit Services page.
Contact the team at credit@dindas.com.au or call 03 8540 0500 and select option 3 for Credit.
Do you have questions about your project or want to speak with an Engineered Wood Products specialist? Contact us now for expert advice and guidance.